Terms & Conditions

Welcome to the Platinum Design Terms & Conditions.

(1) Introduction
Please read these terms of sale carefully.
Your agreement to these terms and conditions will be required before your order is processed. By making payment, you automatically accept these terms.

(2) Interpretation
In these terms and conditions, “we” means Platinum Design & Marketing (and “us” and “our” will be construed accordingly), and “you” means our customer or potential customer (and “your” will be construed accordingly).

(3) Order process
The advertising of products/services on our website constitutes an “invitation to treat”; and your order constitutes a contractual offer. No contract will come into force between you and us unless and until we accept your order.
We may update the version of these terms of sale on the website from time to time, and we do not guarantee that the version you have agreed to will remain accessible. We therefore recommend that you download, print and retain a copy of these terms of sale for your records.
The only language in which we provide these terms of sale is English.
Before you place your order, you will have the opportunity of identifying whether you have made any input errors by checking your details before confirming. You may correct those input errors before placing your order by editing the fields.
We do not have to accept your order and reserve the right to refuse or cancel any order. This may be done for example if:
– Your payment is not authorised or has been marked as fraudulent, or potentially fraudulent, by the payment system.
– Payment has been made using a card issued in a country we are unable to dispatch to.
– There is an error on the website regarding the price or description of a product.
– The items ordered are no longer in stock or available.
– We have tried contacting you about your order and have not heard back within a reasonable period of time.
If the items you have ordered are unavailable you will be notified as soon as possible. By placing an order with us you are confirming that any information you have given is true and accurate and that you are authorised to use the card on which payment was made.

(4) The products/services
All of the products/services advertised are 100% authentic.

(5) Price and payment

Prices for products/services are quoted on our website. We reserve the right to hold an order in the event of a price error. Prices are subject to change at any time.
Payment must be made upon the submission of your order. We may withhold the product/service and/or cancel the contract between us if the price is not received from you in full and in cleared funds.
Payment for all products must be made online by BACS, Credit / Debit Card or other approved methods.
Prices for products/services are liable to change at any time, but changes will not affect contracts which have come into force.

(6) Your warranties
You warrant to us that:
(a) you are legally capable of entering into binding contracts, and you have full authority, power and capacity to agree to these terms of sale;
(b) the information provided in your order is accurate and complete;
(c) you will be able to accept delivery of the products/services.

(7) Delivery policy
We will arrange for the products/services to be delivered/completed in timescale agreed.

(8) Ownership
Ownership of the products/services will only pass to you upon the receipt or completion of contracted sale.

(9) Returns
We offer a 14 working day returns guarantee which means that if for any reason you are not entirely satisfied with your products/services, you can return it to us in its original condition or contact us within 14 working days of the date you received the item and we will issue a full refund for the price you paid for the goods/service.

(10) Statutory rights
Nothing in these terms of sale affects your statutory rights (including your right to receive a refund in respect of any defective product we sell to you).

(11) Refunds
If you cancel a contract and are entitled to a refund, we will usually refund any money received from you using the same method originally used by you to pay for your purchase. We will process the refund due to you as soon as possible and, in any event, within 7 days of the day we received your valid notice of cancellation.

(12) General terms
We will treat all your personal information that we collect in connection with your order in accordance with the terms of our privacy policy.
Contracts under these terms of sale may only be varied by an instrument in writing signed by both you and us. We may revise these terms of sale from time-to-time, but such revisions will not affect the terms of any contracts which we have entered into with you.
If any provision of these terms of sale is held invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect, and such invalid or unenforceable provisions or portion thereof will be deemed omitted.
No waiver of any provision of these terms of sale, whether by conduct or otherwise, in any one or more instances, will be deemed to be, or be construed as, a further or continuing waiver of that provision or any other provision of these terms of sale.
You may not assign, charge, sub-contract or otherwise transfer any of your rights or obligations arising under these terms of sale. Any attempt by you to do so will be null and void. We may assign, charge, sub-contract or otherwise transfer any of our rights or obligations arising under these terms of sale, at any time – providing such action does not serve to reduce the guarantees benefiting you under these terms of sale.
Each contract under these terms of sale is made for the benefit of the parties to it and is not intended to benefit, or be enforceable by, any other person. The right of the parties to terminate, rescind, or agree any amendment, variation, waiver or settlement under such contracts is not subject to the consent of any person who is not a party to the relevant contract.
Subject to the first paragraph of Section 12, these terms of sale contain the entire agreement and understanding of the parties in relation to the purchase of products from our website, and supersede all previous agreements and understandings between the parties in relation to the purchase of products from our website; and each party acknowledges that no representations not expressly contained in these terms of sale have been made by or on behalf of the other party in relation to the purchase of products from our website. These terms of sale will be governed by and construed in accordance with Gibraltar law, and the courts of Gibraltar will have exclusive jurisdiction to adjudicate any dispute arising under or in relation to these terms of sale.

(13) Online Promotional Voucher terms & conditions
a) One promotional voucher per order.
b) The online promotional voucher may only be redeemed on our website https://www.platinumdesign.online toward the purchase of products listed on the website.
c) Promotional vouchers cannot be used retrospectively i.e. applied to orders already placed with us.
d) Please refer to your promotional voucher for the expiry date and any additional offer restrictions.
e) This promotional voucher has no cash value and is not transferable.
f) Please note that voucher codes cannot be used in conjunction with any other offer.

(14) Gift Vouchers
Your Gift Voucher can be used solely to pay for items sold on this website. To redeem the value associated with your Gift Voucher you will be required to provide your Gift Voucher code during the checkout process.
You cannot redeem this Gift Voucher at any other merchant or for cash.
You cannot redeem this Gift Voucher at our shops – you can only redeem it on this website.
Any unused value will remain on your Gift Voucher until spent.
If the amount of your order exceeds the value remaining on the Gift Voucher, you will be required to pay for the balance.
You may use more than one Gift Voucher at a time.
No fees will be charged in connection with your Gift Voucher.
Your Gift Voucher is non-transferable and its resale is prohibited.
Your Gift Voucher cannot be redeemed for cash and has no cash value.
Gift Vouchers are only valid for up to a maximum of 120 days after purchase.
Please contact us if you have any questions or issues in connection with your Gift Voucher.

(15) About us
Tel:  +350 54071528
Email:  info@platinumdesign.online
Website:  platinumdesign.online